Resource Search Results

Ask & Code: Documenting Homelessness Throughout The Health Care System (2016). Resource Type: Publication. Description: Emerging health care financing models require much more sophisticated actuarial calculations than previous payment arrangements, often taking into account risk factors such as homelessness. Homelessness also has direct implications for clinical treatment decisions and integrated care models and should be noted in individual patient records. This policy brief provides a rationale for using the ICD-10-CM code for homelessness, outlines the challenges to maximizing this code, and offers strategies to consider to ensure health care providers ask about homelessness and record patients’ housing status. More Details...

Safety in the Health Care for the Homeless Settings: Consumer Perceptions and Advice (2016). Resource Type: Publication. Description: Responding to the findings of a recent survey conducted by the HCH National Consumer Advisory Board, this resource provides recommendations for developing physical spaces that promote well-being, considerations for vulnerable populations, and strategies for providing workforce and staff support. More Details...

Financial Assessment Tool (2016). Resource Type: Toolkit. Description: The purpose of this Financial Impact Tool is assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time dedicated to finding locum tenens and permanent providers. This tool attempts to quantify the "tangible" costs involved in provider turnover. This tool was produced in Excel format so that organizations can input values from their own records or use the included National Estimates based on physician data to help calculate the tangible costs of provider turnover at their sites. More Details...

Patient Satisfaction Quick Guide: Addressing Patient Satisfaction in Health Care for the Homeless Projects (2016). Resource Type: Publication. Description: This quick guide examines how HCH grantees can gather and utilize patient satisfaction data to improve patient experiences. Patient satisfaction is a key measure of quality health care, and regular assessment is required for all Health Center Program Grantees. “Addressing Patient Satisfaction in Health Care for the Homeless Projects” provides a succinct review of the strategies necessary to plan for, collect, and respond to such information. These practice recommendations emerged from a 2015 focus group of expert HCH administrators and client advocates, HRSA guidance, and scientific literature. More Details...

Managed Care and Homeless Populations: Linking the HCH Community and MCO Partners (2016). Resource Type: Publication. Description: The brief includes the health care needs of this group, describes Health Care for the Homeless projects and the patients receiving care in these venues, a description of managed care, common goals between both entities, and issues that both providers and plans should consider when creating or strengthening partnerships. Because health care providers and insurance plans use different language, the terms “patient” and “member” are used throughout this brief to refer to the individuals being served. More Details...

The Power of Stay Interviews (2016). Resource Type: Archived Webinar. Description: This webinar was presented on Tuesday, February 9, 2016. This session includes specific questions and tools, case studies of Stay Interview successes, and an accompanying method for forecasting future turnover. 3 learning objectives include: - Learn specific Stay Interview tools including questions to ask, data to record, and potential solutions. - Learn the four required skills leaders must learn to make their Stay Interviews successful. - Develop a tool to forecast employee turnover based on Stay Interview results. Dick Finnegan is CEO of C-Suite Analytics and also the author of four top-selling books including The Power of Stay Interviews which is the top-selling Society for Human Resource Management-published book in history. More Details...

Implementing the Enhanced CLAS Standards in Health Centers (2016). Resource Type: Archived Webinar. Description: The Culturally and Linguistically Appropriate Services (CLAS) standards were developed to provide guidance on how to improve service delivery to clients who may not have sufficient access to care based on race, ethnicity, linguistic capacity or cultural background. This webinar will provide an overview of each Standard with specific examples of strategies in meeting the standard for organizational system improvement. More Details...

Workforce Self-Assessment Tool (2015). Resource Type: Toolkit. Description: This self-assessment tool (updated in 2022) has been designed to assist your health center in exploring your organization’s strengths and challenges in your workforce program. More Details...

Surviving Severe Weather: Tools to Promote Emergency Preparedness for People Experiencing Homelessness (2014). Resource Type: Toolkit. Description: This is a compendium of informational flyers meant to support trainings for people experiencing homelessness to endure various severe weather events, including hurricanes, floods, extreme heat, etc. More Details...

Integrating Homeless Service Providers and Clients in Disaster Preparedness, Response, and Recovery: Issue Brief (2014). Resource Type: Publication. Description: This issue brief outlines strategies to integrate people experiencing homelessness into disaster preparedness and response, examines homeless individuals’ and service providers’ awareness and perception of targeted preparedness efforts, and offers recommendations for other communities looking to improve disaster assistance for people experiencing homelessness. More Details...

Environmental and Occupational Screening Questions for the Primary Care Setting: Preguntas para sondear en los lugares de atencion a la salud (2007). Resource Type: Publication. Description: Three concise and effective environmental/occupational health screening questions for the primary care provider. English/Spanish resource More Details...

Utilizing AmeriCorps Members to Support the Health Center COVID-19 Vaccine Rollout (44301). Resource Type: Archived Webinar. Description: n.a. More Details...

Tuberculosis and U.S. Agricultural Workers (2018). Resource Type: Publication . Description: This factsheet provides an overview of the epidemiology and etiology of tuberculosis (TB). It also includes information on TB signs, symptoms, treatment, and risk factors. More Details...

Tips to Have Less Stress (2021). Resource Type: Patient Material. Description: A patient education material to share with agricultural workers when identifying ways to reduce stress More Details...

The Importance of Recognizing and Responding to Toxic Stress in Primary Care Settings (2021). Resource Type: Archived Webinar . Description: Presented by Dr. Elena Reyes. This webinar will provide an overview of Adverse Childhood Experiences (ACE’s) and their relationship to Toxic Stress, including models explaining their impact on chronic health conditions. Presenters will review the importance of recognizing a history of toxic stress and responding to patients with a trauma-informed approach in primary care settings. Presented on 5/25/2021 More Details...

Status Verification of Agricultural Workers Policy and Procedures (2018). Resource Type: Publication . Description: This tool is used by health centers to obtain accurate and current information from people seeking health care services in order to establish them as users and determine their agricultural worker status under the Migrant Health Program. More Details...

Sharing COVID-19 Vaccine Information Through Social Media (44426). Resource Type: Archived Webinar. Description: This interactive workshop helped prepare nurses to share information and stories on social media. Presenters walked participants through the basics of individual social media channels as well as best practices for sharing your own content and engaging with others’. More Details...

Service Delivery- Models for Agricultural Workers (2018). Resource Type: Publication . Description: This brief provides information on the different service delivery models for health centers including fixed-site health centers, mobile clinics, voucher programs, More Details...

Service Delivery - Introduction (2018). Resource Type: Publication . Description: This publication provides an introduction of service delivery for health centers that are required to provide comprehensive, culturally competent, high-quality primary health care services to medically underserved communities and vulnerable populations, including migratory and seasonal agricultural workers and their families. More Details...

Self-Declaration- Intro and Points to Remember (2018). Resource Type: Publication . Description: This factsheet include information on self-declaration which is a practical mechanism to document family income and family size for individual having difficulty to show other documents. Any alternative mechanism that is established must have a board-approved policy, a procedure, and must be available to all patients, regardless of income level, sliding fee scale pay class or population type. More Details...